Need help?
We're happy to help with any question, bug, or feedback about the app. The fastest way to reach us is by email — we read every message.
support@wheredwepark.com — we aim to reply within a couple of days.
You can also reach us from inside the app: Settings → Contact Us.
Frequently asked questions
How do I save where I parked?
Open a vehicle, then tap Save parking spot. The app saves your current location, or you can drop a pin on the map to park the car somewhere other than where you're standing. You can also add a note and a photo.
How do I find my car later?
Open the vehicle to see its saved spot on the map. Tap the location to open directions in Apple Maps, Google Maps, or Waze.
How does sharing a vehicle work?
From a vehicle you own, open its share screen and enter the email address of someone with an account. They'll see a pending invite on their home screen and must accept it before they can view the parking location. Either person can stop sharing at any time, which immediately removes access.
Why does the app ask for my location?
Location is used to save your parking spot and to show your position on the map. On iPhone, the Park My Car shortcut (below) takes a single location reading each time it runs, even if the app is closed. The app never tracks your location continuously. You can decline the permission and still use the app by placing pins on the map manually.
Can my iPhone save my spot automatically?
Yes. Say "Park my car with wheredwepark" to Siri, or set up an automation so your iPhone parks the car for you when you leave it:
- Open the Shortcuts app and tap Automation.
- Tap + and choose when to park: CarPlay (Disconnects), Bluetooth (pick your car, then Is Disconnected), or NFC (scan a tag you keep in your car).
- Choose Run Immediately, then tap Next. On older versions of iOS, turn off Ask Before Running instead.
- Tap New Blank Automation, then Add Action. Search for Park My Car and choose it under wheredwepark.
- Tap Car in the action, pick the vehicle to park, then tap Done.
Open the app once after signing in or adding a vehicle so the shortcut knows your vehicles, and allow location (with Precise Location on) and notifications. It works while your phone is locked, and you'll get a notification each time a spot is saved. These steps are also in the app under Settings → Auto-park with Siri.
What notifications does the app send?
If you allow notifications, you'll get one when someone shares a vehicle with you. You can also choose to be notified whenever someone else parks a particular vehicle: open the vehicle and turn on Notify me when this car is parked. Invitation notifications don't say who sent them (open the app to see), and parking notifications show the vehicle's name. Notifications never include the location. You can turn notifications off at any time in your phone's settings.
How do I delete my account?
Go to Settings → Delete Account in the app. This permanently removes your account, vehicles, saved spots, notes, and photos. You can also email us to request deletion.
Why am I seeing ads?
The app is free and supported by banner ads from Google AdMob. Where required, you can adjust personalization in Settings → Ad Privacy Options. We never share your account, vehicle, or parking data with advertisers.
Privacy
Read how the app handles your data in our Privacy Policy.