Effective date: 2026-10-06
This privacy policy applies to the Where'd We Park mobile application (the "App"), provided by Daniel Gibney ("we", "us") as a free, ad-supported service. It explains what information the App collects, how it is used and shared, and the choices you have.
Information you provide
Account information. To use the App you create an account with an email address, a password, and a display name. Passwords are handled by our authentication provider and are never stored in plain text.
Vehicle information. You may add vehicles to your account, including a vehicle name, an icon, and optionally a license plate number.
Parking information. When you save a parking spot, the App stores the location coordinates of that spot, the time it was saved, and which account saved it. You may also attach an optional text note and an optional photo to a parking spot.
Photos. If you choose to add a parking photo, the App asks for camera or photo library permission and uploads the photo you take or select to our servers. One photo is stored per vehicle; saving a new photo replaces the previous one. Photos are stored privately and are only viewable by you and people you have shared the vehicle with. The App never accesses your camera or photo library except when you explicitly choose to add a photo.
Support requests. If you contact us through the in-app "Contact Us" form, we collect the subject and message you write, the contact email you provide, your account email and account ID, and your device platform and OS version (for example "ios 18"). This information is used solely to respond to your request.
Location information
The App uses your device's precise location for one purpose: helping you save and find where you parked.
- The App reads your location only when you save a parking spot or have a vehicle's map open. It never tracks your location continuously or keeps a record of where you go.
- When you open a vehicle's map screen, your current position may be used to center the map and show the blue "you are here" dot. This position is not stored.
- On iPhone, you can also save a spot with the "Park My Car" shortcut: by asking Siri, from the Shortcuts app, or with an automation you set up (for example, when your phone disconnects from your car's Bluetooth). Each time it runs, the shortcut takes a single location reading and saves it as the parking spot, even if the App is closed or your phone is locked. It runs only when you, or an automation you created, start it.
- A location is only saved to our servers when you save a parking spot — using your current position, by placing a pin on the map, or with the shortcut. Saved spots remain stored until you replace them, delete the vehicle, or delete your account.
- Your location is never sold and is never used for advertising, recommendations, or marketing.
You can decline the location permission and still use the App by placing parking pins on the map manually.
Information shared with other users
Sharing vehicles is a core feature of the App. If you share a vehicle, or accept a share from someone else, be aware of what becomes visible:
- To invite someone, you enter their email address. We use it to look up whether a matching account exists. If one does, we save the address with the invitation, the person sees it in the App (and gets a notification, if they allow notifications), and you can see their display name and email address in your sharing list, even before they respond.
- Before accepting, the person you invite can see the vehicle's name, icon, and license plate, and your display name and email address.
- Everyone a vehicle is shared with (after accepting) can see that vehicle's saved parking location, the time it was parked, the note and photo attached to it, the vehicle's name and license plate, and the display name and email address of the person who last saved the spot.
- Shared users can also update the parking location, note, and photo.
- You can stop sharing at any time: owners can revoke a share, and recipients can leave a shared vehicle. Doing so removes the other person's access right away, although a photo their App had already loaded can stay viewable for up to an hour.
Do not share a vehicle with anyone you do not want to see this information.
Notifications
If you allow notifications, the App gets a push token for your device from Apple or Google (through our push provider, Expo), and we store it linked to your account so we can reach that device, together with a scrambled (hashed) copy of a random code this copy of the App creates, which stops the token being moved to someone else's account. We use it to send:
- a notification when someone invites you to share a vehicle; and
- for vehicles where you turn it on, a notification when someone else saves a new parking spot for that vehicle.
Invitation notifications don't say who sent them or which vehicle it is; you'll see that in the App. Parking notifications show the vehicle's name. Notifications never include the location. You can turn parking notifications on or off for each vehicle in the App, and turn off all notifications in your phone's settings. Signing out removes the link between your account and the device.
Advertising
The App displays banner advertisements served by Google AdMob. AdMob may automatically collect information from your device to serve and measure ads, such as your IP address, device identifiers (including, where permitted, your advertising ID), and general device information.
Whether ads are personalized is controlled by you:
- In regions where consent is required (such as the EEA, the UK, and certain US states), the App shows Google's consent form on first launch, and you can change your choices at any time in Settings → Ad Privacy Options.
- On iOS, the App asks for tracking permission via Apple's App Tracking Transparency prompt; declining means ads are served without your advertising identifier.
- You can also limit ad personalization in your device's system settings at any time.
The App does not pass your account information, vehicle data, or saved parking locations to AdMob.
For details on how Google uses this data, see Google's privacy policy and how Google uses information from sites or apps that use its services. You can opt out of personalized advertising in your device settings.
Information collected automatically
Apart from the advertising SDK described above, the App does not contain analytics or tracking SDKs, and it does not track which screens you visit or how long you use it. Like virtually all internet services, our hosting providers automatically record routine technical information when your device communicates with our servers (such as IP addresses) in short-lived operational logs.
Service providers
We use a small number of third-party providers to operate the App. Each receives only what is needed to perform its function:
- Supabase — hosts our database, authentication, and file storage. All account, vehicle, parking, and photo data described above is stored with Supabase.
- Google AdMob — serves banner advertisements (see "Advertising" above).
- Resend — delivers support-request emails from the in-app contact form to our support inbox.
- Expo — delivers push notifications to Apple's and Google's notification services. It receives your device's push token and the text of each notification.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
How we use your information
We use the information described above only to:
- provide the App's features (saving and finding parking spots, sharing vehicles, sending the notifications you have allowed, displaying your profile to people you share with);
- respond to support requests you send us;
- display advertisements that keep the App free;
- maintain the security and integrity of the service; and
- comply with legal obligations.
We do not send marketing or promotional emails. The only emails you will receive from us are account emails (such as email confirmation and password reset) and replies to support requests you initiate.
Data retention
- Account, vehicle, parking, note, and photo data is kept for as long as your account exists and is deleted when you delete your account.
- Saved parking locations are overwritten each time you save a new spot for a vehicle — we keep only the current spot, not a history of past locations (apart from the backups described below).
- Support requests are deleted from our database within 30 days of submission. The email copy in our support inbox is kept as long as needed to resolve your request.
- Backups. We keep encrypted daily backups of our database for up to 90 days so we can recover from failures. A backup can still contain information you have since changed or deleted, such as earlier parking spots, support requests, or a deleted account, until it expires. Photos are not included in backups.
- Push tokens are kept while you are signed in on a device, and removed when you sign out, delete your account, or the device stops accepting notifications. A short record of which notifications we sent (recipient, type, and vehicle, but not the text) is kept for one day to avoid sending duplicates.
- Operational logs held by our hosting providers are retained for short periods according to their policies.
Deleting your account and data
You can delete your account at any time directly in the App: Settings → Delete Account. This permanently deletes your account, profile, vehicles, saved parking locations, notes, photos, shares, push tokens, and notification settings. Vehicles others shared with you are unaffected (you are simply removed from them); parking spots, notes, and photos you saved on those vehicles stay with them, without your name. Copies in our encrypted backups expire within 90 days.
You may also email us at support@wheredwepark.com to request deletion, or to request a copy or correction of the personal information we hold about you. We will respond within a reasonable time.
Uninstalling the App removes it from your device but does not delete your account or server-side data — use account deletion for that.
Security
We take reasonable measures to protect your information. Data is encrypted in transit, authentication tokens are stored encrypted on your device, parking photos are kept in private storage accessible only via short-lived signed links, and database access rules ensure each user can only read data for their own vehicles, vehicles shared with them, and invitations they have received. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
The App is not directed at children. You must be at least 13 years old to use the App — or older where your country requires a higher minimum age to consent to data processing without parental approval (up to 16 in parts of the European Economic Area). We do not knowingly collect personal information from anyone below the applicable age. If you believe a child has provided us with personal information, contact us at support@wheredwepark.com and we will delete it.
Legal disclosures
We may disclose information if required to do so by law (for example in response to a valid legal request) or where disclosure is necessary to protect our rights, your safety, or the safety of others.
Changes to this policy
We may update this privacy policy from time to time. Changes will be posted at this page with an updated effective date. Continued use of the App after changes take effect constitutes acceptance of the updated policy.
Contact
If you have any questions about privacy while using the App, or about our practices, contact us at: